Shuttle information

STEP 1
‍Create an account on www.tttridemtours.com‍

‍STEP 2
‍Study the guidelines & book on www.tttridemtours.com/book - You may book shuttle seats for up to four (4) passengers per account‍

STEP 3
‍Payment will be required to check out and confirmation is instant.‍

STEP 4
See you on December 14! Check the Group Page linked at the end of your booking for details. Don't forget to join our Help Desk to get regular updates www.tttridemtours.com/helpdesk‍

Yes. Only 2023 Asia Artist Awards ticket holders obtained from www.pulptickets.com will be allowed to book a PULP x Tridem Tours shuttle ticket. Proof ticket ownership will be required in order to book a PULP x Tridem Tours shuttle ticket. You may book your ticket on www.tttridemtours.com/book.

To monitor our seat availability, you may visit our OPEN SEAT TRACKER at https://tttridemtours.com/#open . The data on this tracker is updated daily at 6PM Philippine Time.

MAJOR TERMINALS
These terminals have more departures to choose from- These terminals will have more seats / shuttles added whenever filled

REGULAR TERMINALS
Limited terminal choices and seat availability

If you'd like to learn more about our shuttles, please visit www.tttridemtours.com/book.

The vehicle type assigned per terminal will depend on the amount of passengers that have booked in that terminal. If you'd like to learn more about our shuttles, please visit www.tttridemtours.com/book.

All terminals will remain open for the entire shuttle seat selling period from 14 NOV 2023, 6PM PHT to 10 DEC 2023, 6PM PHT. To view the current available seats and shuttles, please check www.tttridemtours.com/#open .

Yes, only if there are still available seats left. No more new vehicles will be added after Dec 10, 6PM PHT. To view the current available seats and shuttles, please check www.tttridemtours.com/#open.

PULP x Tridem Tours is prepared to serve passengers that match the audience headcount for 2023 Asia Artist Awards. You may book your ticket on www.tttridemtours.com/book.

You may apply for a Parking Pass on www.tttridemtours.com/carpass to register a personal carpool or consult our Terminal finder on www.tttridemtours.com  to find the terminal nearest to you.

For every www.tttridemtours.com account, you may purchase up to four (4) shuttle tickets. Tickets are booked individually and all passenger information is required (Complete name, number, email, birth date). As long as you Check-in with your companions at the same time on December 14, you can all board and sit together inside the shuttle. To learn more about our booking guidelines, please visit www.tttridemtours.com/book.

STEP ONE
‍Make sure everyone in your group chooses the SAME TERMINAL and SAME DEPARTURE when they book individually.

STEP TWO
‍On December 14, earliest Check-in is one (1) hour before Departure. You can Check-in individually.

STEP THREE
‍To sit together, please BOARD TOGETHER. Earliest Boarding is thirty (30) minutes before Departure, and if first-come, first-served. So please be there early.

NOTE: Seat saving is not allowed. Please ensure complete group attendance by Boarding Time.

‍Yes, but you should book in groups of four (4) or less. There is not a separate process. Example - If you are six (6), you can divide yourselves into three (3) and book three (3) tickets per account, since the maximum per account is four (4) tickets. To learn more, visit www.tttridemtours.com/book.

For groups of at least forty (40) people, you may resort to Community Booking. Community Booking is for buses only. Kindly review the Community Booking guidelines on www.tttridemtours.com ‍

Yes, but this is only allowed free-of-charge once per ticket. The name on the shuttle ticket must match the name on the Valid ID of the passenger boarding the vehicle.

A Rebooking Fee of PHP 350 will be charged the second time ticket ownership will be transferred for the designated Ticket No. Please bear in mind that the PULP x TRIDEM TOURS NAME-BEARING TICKET must match the NAME on the VALID ID THAT WILL BE PRESENTED AT THE TERMINAL UPON CHECK-IN.

You may join the Group Page to keep track of important details or subscribe to the Telegram Help Desk Channel in order to receive detailed updates and be notified of urgent matters. Head over to www.tttridemtours.com/helpdesk to learn more.

You can fill up the Medical Waiver on www.tttridemtours.com/resources#docs . Please take note your proof of submission (can be a screenshot) which our team will ask for during your Check-in.

You can fill up the Legal Consent Form on www.tttridemtours.com/resources#docs . Please take note your proof of submission (can be a screenshot) which our team will ask for during your Check-in.

Yes, all Children / Underage Passengers are required to provide a Legal Consent Form whether or not accompanied by a Registered Companion. Kindly review the details for the Registered Companion on www.tttridemtours.com

No need. Please just make sure you can provide proof of having submitted the form. You may take a screenshot of the form you filled out on www.tttridemtours.com/resources#docs

Kindly provide a soft or hard copy of your Medical Certificate to be presented to the terminal officer on Event Day. We will not keep a copy.

Unfortunately, the only changes allowed after booking are name / contact info changes. All booked Terminals and Departures are final once booked.

You may reach out to our Help Desk for support www.tttridemtours.com/helpdesk

The fixed shuttle fare is PHP 950 per seat, regardless of Terminal or Departure Time.

We accept GCASH, BPI, BDO, UNIONBANK, and ALL MAJOR CREDIT CARDS. Foreign currencies will be processed based on the exchange rate at the time of the purchase.

You must secure your 2023 Asia Artist Awards event ticket from www.pulptickets.com before booking a PULP x Tridem Tours shuttle, because the proof of your ticket will be required.

Yes, the first time you need to transfer ticket ownership can be done via Help Desk on www.tttridemtours.com/helpdesk. The second and last time you'd like to change ticket ownership will be charged PHP 350. Only your name and contact details can be edited. Change of Terminal or Departure is not allowed.

All PULP x Tridem Tours shuttle tickets are non-refundable once paid.

Yes, via Credit Card. Our payment process will immediately process conversion based on the PHP 950 shuttle fare.

No.

We have three departure choices:
1 - EARLY allows passengers to spend the entire day at the arena to make the most of the trip
2 - MID-DAY allows passengers to arrive just on-time to comfortably prepare for the show
3 - SHOW allows passengers to arrive just on-time to start the show

All Passengers are free to join whichever Departure they choose.

The EARLY DEPARTURES will allow fans to get to the arena early and enjoy the day filled with activities.

The MID-DAY DEPARTURES allow passengers to arrive early enough to make it to the Red Carpet event and still have some time to enjoy the fan zone and leisurely enter the venue.

STEP 1
‍Present your COMPLETE BOARDING REQUIREMENTSView the checklist here: www.tttridemtours.com/book

STEP 2
‍If BOARDING REQUIREMENTS ARE COMPLETE, the Terminal Officer will put on your WRISTBAND and issue your WRISTBAND.

TERMINAL SCHEDULE
Earliest Check-In: one (1) hour before Departure
Earliest Boarding: thirty (30) minutes before Departure
Departure is on-time. No grace period or waiting for latecomers.
Late comers cannot board vehicles in the next Departure Schedule.

Please review the available Terminals and Departures on www.tttridemtours.com/book

EARLIEST CHECK-IN TIME: 1 hour before Departure Time
EARLIEST BOARDING TIME: 30 minutes before Departure Time
LAST CALL FOR BOARDING: 10 minutes before Departure Time
STRICT DEPARTURE: Time announced on www.tttridemtours.com/book Strictly no waiting for latecomers or grace periods. Shuttles will not be held from leaving.

Yes.

Document 1
‍Your VALID ID with COMPLETE GOVT NAME, BIRTH DATE, and PHOTO. If any of the information is missing on the ID, it is not considered VALID.

Document 2
‍Your 2023 Asia Artist Awards ticket proof. It should be the ticket purchased from PULP Tickets. This has to be the actual, physical ticket. Scan / photo / photocopy is not allowed.

Document 2
‍Your PULP x Tridem Tours ticket issued from www.tttridemtours.com. Soft copies are allowed as long as it's legible when zoomed in.

Incomplete and/or inconsistent documents will not be honored for Boarding. Please prepare for Boarding by reviewing www.tttridemtours.com/book

The Authorization Letter must have the following information:

The Original Ticketholder
(1) The complete name of the person whose name is on the shuttle ticket
(2) A photocopy of that person's ID with complete name
(3) Letter must be signed by the person whose name is on the shuttle ticket

The New Ticketholder
(1) Your complete legal name as seen on valid ID
(2) The printed copy of the original ticket
(3) Your valid ID

Any government issued ID with your COMPLETE GOVERNMENT NAME, BIRTH DATE, AND PHOTO from your country of residence is accepted as a VALID ID for PULP x Tridem Tours shuttle check-in.

Provided the ID has all three, it's valid:
(1) COMPLETE GOVERNMENT NAME
(2) COMPLETE BIRTH DATE
(3) PHOTO of ID BEARER

A photocopy or soft copy of your birth certificate is allowed.

All shuttles are set to leave strictly at the designated Departure Time. Shuttles will not wait for late comers.

Please do not miss your assigned departure as seen on your shuttle ticket. Latecomers cannot board the vehicles with a different departure time. All our vehicles get fully booked and we do not sell shuttle seats on the day of the event.

The first two rows of every vehicle are reserved for Special Passengers. PULP x Tridem Tours defines Special Passengers as PWD, Senior, Pregnant, and Underage. Priority service can be availed by Special Passengers with IDs. If you have special needs like this, please present a printed Medical Waiver upon Check-In. The file can be downloaded and printed from www.tttridemtours.com/resources#docs

Underage Passengers are also considered Special Passengers. Children ages 13 and below cannot board the shuttles without an accompanying companion of legal age. Learn more about Passenger Types on www.tttridemtours.com

The first two rows of every vehicle are reserved for Special Passengers. Seating for Regular Passengers is first-come, first-served. If you have motion sickness or limited mobility, please fill out the Medical Waiver and we will prioritize you when boarding Regular Passengers.

PULP x Tridem Tours defines Special Passengers as PWD, Senior, Pregnant, and Underage. Learn more about whether or not you're qualified to be a Special Passenger on www.tttridemtours.com/book

Reserving seats is not allowed. To sit together, please board the vehicle together. To ensure you have the seats you want, please be at the terminal as early as possible. Earliest Check-In is allowed one (1) hour before Departure. Earliest Boarding is allowed thirty (30) minutes before Departure.

No. Ticketing closes on 04 December 2023.

You may reach out to our Help Desk team on www.tttridemtours.com/helpdesk

Yes, only if there are still available seats left. No more new vehicles will be added after Dec 10, 6PM PHT. To view the current available seats and shuttles, please check www.tttridemtours.com/#open .

PULP x Tridem Tours is prepared to serve passengers that match the audience headcount for 2023 Asia Artist Awards. You may book your ticket on www.tttridemtours.com/book.

The earliest possible return trip will begin at 10PM PHT or once the vehicle has complete passenger attendance; whichever comes first.

Please bear in mind that the volume of pedestrians affect the motion of traffic. We recommend shuttle movement to begin only once a vehicle is complete to ensure people are not left behind. But please manage your expectations since our traffic team will be implementing an exit scheme for the orderly clearance of all vehicles.

Based on Tridem Collective's Research & Development team, and past tours of our sister company, TwoTeenTours, the shortest time we've experienced leaving the arena after a concert was one (1) hour and thirty (30) minutes. This is the amount of time it can take for a vehicle to exit the venue grounds and make it back onto the North Luzon Expressway.

For the 2023 Asia Artist Awards, the traffic scheme in place, with the diligent cooperation of our passengers, aims to clear the venue grounds by 11:30 PM Philippine Time despite the limitation of only three (3) event grounds exits, one of which will be prioritized for the express exit of the VIP participants of the award show.

Passengers who encounter difficulty in finding their vehicles after the event may approach any PULP x Tridem Tours uniformed staff for assistance. These staff can help passengers find where their vehicles are parked by checking the details indicated in the passengers boarding pass.

Passengers will be given sufficient time before departure to do any last minute activities such as buying food, going to the comfort room, or taking final photos before their vehicles depart back.

Unlike departure times on the way to the venue, departure times on the way back after the event are much more relaxed, hence, passengers will be given a standard of thirty (30) minutes to do any last minute activities before their vehicles prepare for the travel back.

All PULP x Tridem Tours shuttles will only begin leaving the venue grounds the moment the show ends at 10:00 PM PHT. No PULP x Tridem Tours shuttles will leave earlier than this time. We recommend planning your trip independently and applying for a free Parking Pass on www.tttridemtours.com/carpass

All PULP x Tridem Tours shuttles are point-to-point only. If you would like to ride a different shuttle going home, that would require another shuttle booking. You may clarify your concerns about this with the Help Desk on www.tttridemtours.com/helpdesk

REGULAR PASSENGERS are any AAA 2023 ticket holding passenger at least 18 years of age by 14 December 2023. SPECIAL PASSENGERS are those with PWD IDs, Senior Citizen IDs, Pregnant with Medical Certificates, and Children/Underage Passengers. REGISTERED COMPANIONS are authorized companions for Special Passengers only. To learn more about which Passenger type you qualify for, please check www.tttridemtours.com/book

You will be considered a REGULAR PASSENGER. But please present a copy of the MEDICAL WAIVER so that our Terminal Officers may give you priority seating. There is a section in the Medical Waiver that contains a declaration for motion sickness. You may download the Medical Waiver on www.tttridemtours.com/resources#docs

PRIORITY 1
PWD ID-holder with limited mobility or conditions affected by land vehicle motion.

PRIORITY 2
Senior Citizen ID-holder or any person with a Valid ID whose birth date is BEFORE 14 DECEMBER 1963 with limited mobility or conditions aggravated by vehicle motion

PRIORITY 3
Pregnant persons with a Medical Certificate from their attending physician declaring them fit for attendance and land travel.

PRIORITY 4
PRegular PWD or SENIOR with ID proof
Those without mobility or vehicle motion issues

PRIORITY 5
Underage Passengers with Legal Consent Form
Underage: anyone who is 14 - 17 yo on 14 Dec 2023

PRIORITY 6
Children with REQUIRED COMPANION
Children: anyone who is 13 yo or under on 14 Dec 2023
Children are not allowed to board unaccompanied

REGISTERED COMPANIONS
Only one (1) Registered Companion is allowed per Special Passenger
All Registered Companions must be 18 years old by December 14, 2023
Regular Passengers are not allowed to bring Registered Companions

Upon declaring that you are a Special Passenger, our team will prioritize your seating request to ensure you have sufficient space. The first two rows of all our vehicles will be reserved for special needs passengers.

All our shuttles are standard tourist vehicles that we've ensured are spacious enough for our passengers. However, for those with mobility issues, our team is fully-prepared to ensure you get to board comfortably with enough space for items like wheelchairs, walkers, or crutches.

At the Philippine Arena, the larger Arena Parking Transfer Shuttles are equipped to allow wheelchair users to board the shuttle using the ramp available on the side of the vehicle.

You may apply for a Parking Pass on www.tttridemtours.com/carpass

At the moment we can only offer prioritized service for Special Passengers.

A Registered Companion must be at least 18 years old by December 14, 2023 and must be connected to the official Special Passenger who is holding an AAA event ticket.

Registered Companions don't have to be AAA ticket holders, but they do have to purchase a PULP x Tridem Tours shuttle tickets to board.

Only one (1) Registered Companion is allowed per Special Passenger.

Only Special Passengers are allowed to bring Registered Companions.

Stopovers are only allowed for emergencies. Buying of meals is not allowed at the stopover. In the event of an emergency, Passengers are only allowed to disembark in small groups or pairs for the safety of the shuttle. We only reserve stopovers for emergencies because of unpredictable traffic conditions, especially during the holiday season.

Designated Stopovers will only be granted by default if the shuttle has been on the road for at least two (2) hours. This qualifies as an emergency. Kindly observe the small group or buddy system when disembarking.

This is only allowed for specific areas in Calabarzon and Central / North Luzon as announced by PULP x Tridem Tours. This is strictly prohibited for all Metro Manila terminals.

This is only allowed for specific areas in Calabarzon and Central / North Luzon as announced by PULP x Tridem Tours. This is strictly prohibited for all Metro Manila terminals.

All PULP x Tridem Tours shuttle toll fees are covered. Parking Pass holders will have to settle their toll as they arrive.

All PULP x Tridem Tours shuttle parking fees are covered. Parking Pass holders will have to settle their payment at the entrance of the parking as they arrive in Parking E.

Tridem Tours shuttles will be parked at North Luzon Express Terminal (right behind the Philippine Arena).

All Parking Pass vehicles will park in Parking B. Passengers with special needs (PWD, Senior Citizen, Pregnant Women) will be accommodated. 

All Non-Parking Pass holders will only be allowed to park in Parking E. 

Please apply for a free Parking Pass on www.tttridemtours.com/carpass

PULP x Tridem Tours will provide Arena Parking Transfer Shuttles (hop-on / hop-off shuttles for audience members to move through the arena estate conveniently) that are free and available for unlimited use of all event attendees. These arena shuttles are friendly for wheelchair / crutch users too.

PULP x Tridem Tours will provide estate shuttles to bring audience members around in designated hop-on/hop-off points. Arena Parking Transfer Shuttles will be operating from 8AM to 11PM.

The Arena Parking Transfer Shuttles are free-of-charge and all event attendees have unlimited use of these shuttles. These vehicles are friendly for wheelchair / crutch users.

The Arena Parking Transfer Shuttles are free-of-charge and all event attendees have unlimited use of these shuttles. These vehicles are friendly for wheelchair / crutch users.

Please apply for a Parking Pass on www.tttridemtours.com/parkingpass to be able to park in Parking B near the arena.

To learn more about the free Parking Passes, please visit www.tttridemtours.com/carpass

Passengers are strongly discouraged to leave their belongings inside the shuttles. Please bear in mind that PULP x Tridem Tours and all its affiliate entities will not be liable for the loss or damage of any of the passengers' belongings.

PULP x Tridem Tours strictly prohibits leaving of gadgets, meals, passports or other documents, and cash or bank cards. Items like water bottles, jackets, pillows, and other non-valuables may be left inside the shuttle at the passenger's risk.

Please do not bring prohibited event items. If items like a DSLR or laptop are barred from being brought into the event area, the Passenger will not be allowed to leave the item inside the shuttle.

Yes, passengers will be allowed to stay in the shuttle during the day before the 3pm event start. Each shuttle is allowed five (5) hours of added aircon use at the parking.

Yes. Passengers are allowed to use five (5) hours of aircon time inside their vehicles during the day. Learn more about this and other service inclusions at www.tttridemtours.com

As a group, you and your co-passengers may decide how to utilize the five (5) hours of free added aircon at the parking. Learn more about this and other service inclusions at www.tttridemtours.com

Motorcycles and bicycles are allowed to enter only until Parking E. Arena Parking Transfer Shuttles will be available from this point on for all attendees to use to get around the arena. To learn more, please visit www.tttridemtours.com/book

Tricycles are allowed to enter only until Parking E. Arena Parking Transfer Shuttles will be available from this point on for all attendees to use to get around the arena. To learn more, please visit www.tttridemtours.com/book

Yes, our parking areas will have more specific markers to help Passengers define the specific location of each vehicle.

We are providing each passenger with a complimentary bottle of water that can be claimed with the Passenger-Exclusive souvenir kit at any outpost around the arena.

The event medic team will be prepared to assist those who need these items in case of emergency. But if you are a wheelchair user already, please inform us so we can ensure you have proper storage for it in the shuttle while you are traveling.

The Hop On Hop Off shuttles will be moving from the Fanzone to the actual event premises. There are 4 stops around the venue grounds (Food Pavilion, NLET, Philippine Sports Stadium, and Parking E).

No need. The Arena Parking Transfer Shuttles are free for everyone in the venue to use as needed.

Passenger Kits will be distributed by the Tridem Arena Team the moment a vehicle arrives.

Claiming will be allowed until 3:00 PM PHT at the NLET outpost. To learn about what will be in your souvenir kit, check www.tttridemtours.com

You may claim your souvenir kit anytime before 3:00 PM PHT at any outpost. To learn about what will be in your souvenir kit, check www.tttridemtours.com

We are providing each passenger with a complimentary bottle of water that can be claimed with the Passenger-Exclusive souvenir kit at any outpost around the arena.